If you don’t know how to use FreeTheTree extension or what it does then head to our HowTo pages.
If you are having a problem, first of all check our Known Issues page and then read through our list of FAQs below.
If you don’t find the answer then please contact us.
Do I have to pay Gumtree to post/repost adverts?
Yes: if the advert is in paid Gumtree category e.g. cars, properties, jobs, services …
No: otherwise or if you have a Gumtree Business account with active posting quota (gumtreeforbusiness.co.uk)
Why doesn’t FreeTheTree2 (FTT2) have repost functionality?
Reposting “live” adverts is not longer possible due low images quality on Gumtree.
Instead we implemented “save to FTT2” feature to store adverts locally in user’s browser.
You can then easily manage all your saved adverts in FTT2 tab.
This gives more control over adverts and allows to bulk edit them and post.
Please read more here
Why is my ad still processing?
The status ‘processing’ means that your ad is being automatically processed by the Gumtree system which includes going through automated filters designed to prevent suspicious activity.
If you recently posted or edited your ad and it is “processing” give it at least 4 hours and you should find the ad status changes to “Live” so that your ad is appearing on the site. In very rare circumstances this process can take up to 12 hours.
I lost product key, what to do ?
If you’ve lost your licence key, use our handy license lookup tool.
What are the limitation of trial version ?
Trial version is limited to 30 posts or 3 days whatever comes first.
Are there any limitation in full version ?
There are no limits! Remember however about Gumtree posting rules.
Is recommended to delete old adverts to prevent duplication which is against posting rules.
Why my adverts has been removed or account closed ?
The reason might be you breached Gumtree Posting Rules
We strongly recommend to read it! Delete old and duplicated adverts!
Don’t overuse ‘re-post’ as flooding is against general Gumtree rules.